More Import of ProShow Problems

I submitted a trouble report about importing a ProShow Producer file. The file contains 500+ images with a runtime of approx. 1hr. Photopia becomes non responding and never finishes. I gave a very detailed explanation in the support email and would gladly send the performance data I collected along with the ProShow file but the support email does not give that option. I see that I can attach a file to this post but I'm not sure what good that would do as the answer to a lot of posts is 'contact support'. I don't know if there is now something in Photopia that allows for sending a file but in this case it would do no good as the import of the file never completed and Photopia was non responding.