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25/03/2022 3:51 pm
I rendered a DVD and the client said one of the pictures looked like tv static. I went back and it did have that appearance. I clicked on the slide and then it went back to normal. I re-rendered it and it turned out ok. But not sure the deal. This seems to happen now and again- I check for it now, but if i see it and click on picture, it reverts back properly. If I don't catch it it renders unviewable. Any thoughts or work arounds?
06/04/2022 12:45 pm
If anyone else is seeing this issue, please reach out through the Contact Us form on our website. We've been working with Maggi by email to troubleshoot the issue and would also like to hear from others who may be running into the same problem.