Are they actually interested?

I do not believe !!! I have still unapprouved posts and a show containing many issues sent via the "Contact Us" form but without any reply

I agree!
I can understand the need for the "moderation" while they were trying to stop the spam that was beginning to come in.
But that was weeks ago. Sometimes I see a user ask for advice. I know the answer that would help. I post my answer. Then it just lies there for anything up to 3 or 4 days. During that time, the user is wondering why nobody is answering with advice.
Makes me feel like not bothering to try and help users.

Regards
Douglas

Moderation check:  I am posting this at 08.00am Monday 21st January (Japan time) 

@douglas

I posted an issue in the troubleshooting section. 6 days ago and it is still still awaiting moderation!!!!

It is helpful to post on here as well as contact photopia support with problems, as then if others are having the same issues then they can say how they

got around it or whatever.

It is however a waste of time if you have to wait days for responses.

Neither is it necessary to have to wait so long on a pretty quiet forum like this.

@douglas

I don't know what time your post showed up but I see it now 4:33PM TUESDAY 21st January EST (New Jersey USA) You are 14 hours ahead of me.

Bob

Approving forum posts, through the recently enabled moderation system, has presented some logistical issues that we're working to resolve.  There has indeed been a fairly significant amount of spam hitting the forum which continues to require this additional check on posts from unsubscribed members.  Our processes for streamlining those approvals were not sufficient and we're working to minimize those delays going forward. 

We apologize for any undue frustration and expect things to improve very quickly.

Thank you Joshua,

Apologies accepted 👍 

Regards

Douglas