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27/04/2020 2:10 pm
I am trying to put a video (MP4) in a show - the problem I am having is that the transitions are playing the MP4 video for the amount of time the transition is set for. I have unchecked the box that says "include background in transition" but it still plays. I have studied the photopia tutorials but cannot find what I am doing incorrectly. Urgent help please needed.
06/05/2020 6:44 pm
Please reach out through our Contact Us form so that we can look into this issue further. I expect we'll need to get a copy of that show in order to see what's going on.