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Transition Problems


Sharon
(@spudger)
Member
Joined: 2 years ago
Posts: 2
Topic starter  

I am trying to put a video (MP4) in a show - the problem I am having is that the transitions are playing the MP4 video for the amount of time the transition is set for. I have unchecked the box that says "include background in transition" but it still plays. I have studied the photopia tutorials but cannot find what I am doing incorrectly. Urgent help please needed. 


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Joshua
(@joshua)
Member Admin
Joined: 3 years ago
Posts: 1164
 

@spudger

Please reach out through our Contact Us form so that we can look into this issue further.  I expect we'll need to get a copy of that show in order to see what's going on.


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Sharon
(@spudger)
Member
Joined: 2 years ago
Posts: 2
Topic starter  

@joshua

Thank you Joshua. I will look at doing this tomorrow. 


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