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Show wizard can't access Google Photos

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gg0709
(@gg0709)
Member
Joined: 5 years ago
Posts: 1
Topic starter  

Greetings!

I am a ProShow user who is checking out Photopia using the trial license. The Wizard is unable to access pics in Google Photos -- I enter the Google account's email address and an error message displays: Couldn't sign you in. After multiple attempts, the app just shut down.

Has anyone had this problem?

Thanks

G.


   
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Joshua
(@joshua)
Member Admin
Joined: 6 years ago
Posts: 1222
 

Please reach out through our Contact Us form when you get a chance so we can troubleshoot this problem.  We're not seeing the issue on our end, at least not at the moment, so we may need to go through a number of tests to figure out what is going on.  Thank you.


   
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