Notifications
Clear all

Program Crash

3 Posts
2 Users
0 Reactions
1,149 Views
MARILYN WELCH
(@moonphina)
Member
Joined: 4 years ago
Posts: 4
Topic starter  

I'm having a problem with the Photopia crashing after I finish creating a show and click to review then it crash and says, "Creator.exe has stopped working."  Please can someone help me with this. I haven't been able to use this Photopia since I joined. Am I the only one with this problem?  


   
Quote
MARILYN WELCH
(@moonphina)
Member
Joined: 4 years ago
Posts: 4
Topic starter  

I'm still waiting on a reply and nothing.  I'm going to have to cancel my subscription because paying for a program you can't use or get any help to use is just simply crazy.  I've begged for help over and over and all I get is crickets. Thanks anyway, I loved my Proshow Producer and thought that I would try this new program and the only problem is getting help when you need it.  


   
ReplyQuote
Joshua
(@joshua)
Member Admin
Joined: 6 years ago
Posts: 1221
 

@moonphina

Sorry about the delay on this reply. We've been sending out responses by email to the reports you've sent through our website. If you haven't seen those responses, please check your spam / trash folder(s) in your email client. Alternatively, send in another report through the Contact Us form on our website and look for our response to see where it might be going in your email client.


   
ReplyQuote
Share: