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Importing a Proshow Producer file gets a border and drop shadow on all files imported

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Keith Simonian
(@yaryman)
Member
Joined: 5 years ago
Posts: 39
Topic starter  

So I import a show created in Proshow Producer and Photopia Creator adds a border and drop shadow to each image. 
I do have a border and drop shadow on all my text, but why is the program adding that to every photo? 
I don't have text on every slide, but the addition of a border and drop shadow happens to every image.


   
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Joshua
(@joshua)
Member Admin
Joined: 6 years ago
Posts: 1222
 

It looks like we'll need to get a copy of that original show to see what's going on. Please reach out through the Contact Us form on our website to arrange that transfer.


   
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Keith Simonian
(@yaryman)
Member
Joined: 5 years ago
Posts: 39
Topic starter  

Yesterday I used the help contact form to try and figure out this problem including sending a copy of the selected show.  
I have received no confirmation that my information was received or that anybody is taking a look at the problem. 

I would assume there would be at least an automated response to the email address I included. 
Looks like I assumed wrong. 


   
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Joshua
(@joshua)
Member Admin
Joined: 6 years ago
Posts: 1222
 

@yaryman

Please check your email for that reply.


   
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