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Topic starter
10/02/2021 4:59 pm
I have imported 20 Pro Show Producer shows into Photopia. Whenever I play back a show in full screen, the apparent screen resolution suddenly shifts 4 to 8 seconds into every show, whether I start at the beginning or part way through. It is not an issue with any slide, transition or effect as I have inserted blank slides and the same things happens. Consequently the opening image and/or title jerks on the screen. There are two vertical borders on either side of the show that start out a little wider then suddenly get thinner as the image widens within the show. I have tried different monitors with no change. Before I commit to Photopia is there any way to resolve this issue? I already have many hours invested in correcting all of the errors within the shows following the imports. Thanks in advance for any help.
25/02/2021 9:51 pm
I believe we're aware of the shift you're seeing in full screen playback. If it's the situation we know about, it's actually caused by the on-screen controls disappearing, which adjusts the display area available for the full screen show playback, thus causing things to shift a bit as the playback area changes size. Note that this issue does not occur outside of full screen preview playback. Although there is currently no way to turn those controls off, we do have a request logged to improve how they appear / disappear during full screen playback to make things a bit smoother.
Topic starter
26/02/2021 3:12 am
Yes, the controls were causing the shift and I was assured it would have no impact in the publishing module. Thank you for a prompt email response at the time and for setting my mind at rest. I consider this particular issue resolved.