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15/02/2022 4:20 pm
images in the shows are blurry, not all, random
06/04/2022 12:26 pm
We've seen a few reports of blurry slides and some for slides that look like a scrambled broadcast TV signal. These appear to be separate issues, both of which we're looking into.
The issue with slides appearing blurry may be 'resolved' by playing the slideshow in the "Preview" area, especially where blurry images in output is concerned. We hope to have this issue corrected soon.
The issue with slides looking like a scrambled broadcast TV signal appears to be much less common. We're still trying to reproduce this issue and looking into possible workarounds.
07/04/2022 8:09 am
Hello Joshua,
I had rendered a video yesterday and the last picture was blurred.
Best regards Dieter
07/04/2022 2:03 pm
This may be the same issue we've seen. If the image is blurry in the program before output, try playing the slideshow to see if that clears things up, then see if the output issue is also resolved.
07/04/2022 2:30 pm
Hello Joshua,
many thanks for the answer. I've never had this error befor in Publish. The image in Publish video where is blurry is clear and sharp in Creator in Preview, only in Publish it is blurry.
Best regards Dieter
07/04/2022 2:31 pm
That sounds like a different issue than the one we have logged. Please reach out through the "Help" > "Send Problem Report" feature in the program, or the Contact Us form on our site, so we can troubleshoot this issue further.