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Topic starter
09/12/2023 3:46 pm
Hello Forum,
I sent Joshua an inquiry about a problem with the menu about 3 weeks ago, no response. A week ago another reminder about my request - no answer. Questions in the forum remain unanswered on Joshua/Photopia. What kind of support is this?? When is the next update coming????
I found some improvements after my last viewing in Creator. But if Joshua doesn't read his emails, there's no point in reporting about improvements.
Best regards Dieter
Keith Simonian and Robert McMurray reacted
19/01/2024 2:19 pm
Most recent post is from two weeks ago, with no reply.
Topic starter
19/01/2024 3:39 pm
Hello,
My last hope a week ago was Jennifer. She replied to me immediately to help. Then I received a response from Joshua asking for screenshots of my problem, which I did immediately. He apologized again, but no answer for a week. My problem has been going on since November 29th. I don't know what to do anymore, I'm really desperate!!! Yesterday's update was a joke, no progress in the program. I would have a lot of improvements but if I don't get a response from Joshua then my work will go to waste. Support from photopia is a shame for this company.
Photodex was a great company
Best regards Dieter