Slides versus sound...
 
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Slides versus soundtracks move between saving and publishing.


Richard Morehead
(@richard-morehead)
New Member Customer
Joined: 11 months ago
Posts: 1
Topic starter  

I get the show just where I want it. Everything lined up just right. I save it. Then publish it to a USB. Watch the USB and the sound is off. I check the file and the sound is off. I have a little over 120 slides and 6 mp3s mixed together. Any ideas. I am new to this program. I used the quick sync to adjust the songs to the selected slides. Saving after each correction. Then publish and the sound is off again. Help


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Joshua
(@joshua)
Member Admin
Joined: 3 years ago
Posts: 1150
 

It's difficult to say what might be causing this issue without seeing the original show and trying some hands-on troubleshooting. When you get a chance, please reach out through the Contact Us form on our site so we can get to work on this issue.


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