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Topic starter
22/04/2024 6:01 pm
I have been having issues with slide styles in the latest version. When I scroll through my installed slide styles that are associated with a slide style. I have attached a screen capture. This happens with many different slide styles so this is just one example. Photopia gets stuck on "not responding" and I have to close the program and restart. Please let me know what may be causing this issue.
Thank you, Bonnie
22/04/2024 6:39 pm
I am having trouble with that as well - a few of the slide styles in the memorial pack I just purchased get hung up and shut down the program.
Bonnie Oertli reacted
Topic starter
22/04/2024 6:45 pm
@maggiderry I am glad it's not just me. I have continued testing others and still hangs. Hope someone can provide a fix.
26/04/2024 11:50 am
You are not the only one with this problem. I have the same problem. At the beginning of March I already sent log files to the helpdesk to investigate. I reverted to a version earlier to make it properly work again.
Topic starter
26/04/2024 1:05 pm
Well hopefully it will get fixed soon. I do find that it seems to install the first one or two video files, then freezes at a "pending" import. After I force a shutdown and restart, the first imports (before the freeze) are there and then it will import a couple more, and so on. So, (to me at least) the problem seems to be with importing multiple video files for styles since I don't seem to see it happen if it's just one video file.