Missing File Messag...
 
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Missing File Message


LadyTamar
(@ladytamar)
Member
Joined: 2 years ago
Posts: 1
Topic starter  

Hi,

I'm trying to create a slideshow and none of the photos that I'm adding is showing. Instead, the slide says "Missing File". What am I doing wrong? It also happened on ProShow Gold. 


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Joshua
(@joshua)
Member Admin
Joined: 3 years ago
Posts: 1164
 

@ladytamar

Please reach out through our Contact Us form so that we can work with you on this issue.  It's something we've seen before and we need to get additional details from you to see what's going on.


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Nathan Althouse
(@nathan-althouse)
New Member Customer
Joined: 2 years ago
Posts: 1
 

I am having the same issue. Not pleased in the first place with having to switch from ProShow... now I'm under the gun to get a presentation done and every time I try to upload a file it says "Missing File". Not cool. 


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Joshua
(@joshua)
Member Admin
Joined: 3 years ago
Posts: 1164
 

@nathan-althouse

I see that you've reached out through the Contact Us form on our website.  We've replied to that message by email, so please look for that response and we'll be happy to work through this issue with you.


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