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Created Standalone show on PC will not play on Mac.


Pam Baker
(@npccadmin)
Member
Joined: 8 months ago
Posts: 1
Topic starter  

Do I have to use the same operating system to play a standalone show as the operating system that I used to create the standalone show? I created a standalone show on a PC. However, it will not play properly on a Mac.

This topic was modified 3 weeks ago 2 times by Pam Baker

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Joshua
(@joshua)
Member Admin
Joined: 2 years ago
Posts: 1072
 

The "Standalone Show" output format can be played on either Mac or Windows computers, regardless of where it was created. You will first need to download the "Standalone Show Player" from the "Downloads" section of our website, at which point that file should play properly. If you find otherwise, please reach out through the Contact Us form on our website and we'll be happy to look into the issue further with you.


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