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Choppy Playback

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Cyndi Piske
(@cyn)
Member
Joined: 4 years ago
Posts: 4
Topic starter  

When trying to build a slideshow the play back is VERY choppy.  Makes it difficult to make sure that it is syncing to the music, the way I want it to.  Once it has been published it is not choppy, BUT  I notice the timing is slightly off.   I have deleted my anti-virus thinking that maybe it was causing issues.  I turn off everything so that the only program running is Photopia and nothing helps.  Any ideas ???


   
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Lori Miraglia
(@lori-miraglia)
Member
Joined: 4 years ago
Posts: 1
 

I have the same question - makes it very difficult.  Anyone have any answers?


   
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Cyndi Piske
(@cyn)
Member
Joined: 4 years ago
Posts: 4
Topic starter  
Posted by: @cyn

When trying to build a slideshow the play back is VERY choppy.  Makes it difficult to make sure that it is syncing to the music, the way I want it to.  Once it has been published it is not choppy, BUT  I notice the timing is slightly off.   I have deleted my anti-virus thinking that maybe it was causing issues.  I turn off everything so that the only program running is Photopia and nothing helps.  Any ideas ???

Still waiting for a response.


   
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Joshua
(@joshua)
Member Admin
Joined: 5 years ago
Posts: 1196
 

@cyn
@lori-miraglia

If you haven't already, please reach out to us through the Contact Us form on our website so we can look into this issue and see what's going on.


   
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FIDEL VENTOCILLA
(@ventocillastudios)
Member
Joined: 4 years ago
Posts: 3
 

Josh,

Why don't you address this issue so we (members) can benefit from your resolution/advise?


   
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Joshua
(@joshua)
Member Admin
Joined: 5 years ago
Posts: 1196
 

@ventocillastudios

We encourage anyone experiencing choppy playback, or any other issues, to reach out through the Contact Us form on our website.  Unfortunately, there isn't a 'one size fits all' solution for this kind of issue, which can be caused by a number of different factors.


   
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