Cannot load any ima...
 

Cannot load any images in the Trial version of Creator  

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ckay
 ckay
(@ckay)
Member
Joined: 1 month ago
Posts: 3
15/12/2019 3:12 am  

I just installed the trial version of Creator. It will not let me load any content (photos). When I select photos and click "add", in the timeline view every images says "missing file". I have tried several times. The images are absolutely in the folder I am navigating to. I have no idea what the issue is.


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ckay
 ckay
(@ckay)
Member
Joined: 1 month ago
Posts: 3
15/12/2019 3:25 am  

Screenshot #1. You see selected images.

This post was modified 1 month ago by ckay

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ckay
 ckay
(@ckay)
Member
Joined: 1 month ago
Posts: 3
15/12/2019 3:27 am  

Screenshot #2. After selecting all images, I click "OK" bottom right corner. And this what I see.

 


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Joshua
(@joshua)
Member Admin
Joined: 10 months ago
Posts: 682
05/01/2020 6:33 am  

If you're still seeing this issue in Creator, please reach out through our Contact Us form so that we can work with you to figure out what is going on.


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