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Trouble with Preview Mode


Maia Nartoomid
(@maia-nartoomid)
Active Member Customer
Joined: 2 years ago
Posts: 6
Topic starter  

When I attempt to preview my show, it only shows me one image...even if several are in a slide. The audio will continue playing but only one image or slide (if one image only is in it) will display. I am clicking the PLAY SHOW and not Play Slide. This happens in both regular preview and full screen. It will not show transitions or other images / slides. Just the first one (where I place my cursor). What am I doing wrong?


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Robert McMurray
(@robert-mcmurray)
Reputable Member Customer
Joined: 3 years ago
Posts: 297
 

@maia-nartoomid

Maia, it may be a silly question but what is your slide time set to?

Bob


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Maia Nartoomid
(@maia-nartoomid)
Active Member Customer
Joined: 2 years ago
Posts: 6
Topic starter  

Different settings...no less that 3 sec and up to 4-5 minutes, as I include longer videos. It won't go past first image on any...even if in the same slide. If there is only one image it will complete the slide. The audio, however continues!


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Robert McMurray
(@robert-mcmurray)
Reputable Member Customer
Joined: 3 years ago
Posts: 297
 

@maia-nartoomid

Hi Maia, I would suggest you open a support ticket, click on support/contact us at the top of the page. 

Bob


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Maia Nartoomid
(@maia-nartoomid)
Active Member Customer
Joined: 2 years ago
Posts: 6
Topic starter  

TY!

 


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