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Stand Alone Show not playing

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Peter Lang
(@peter-lang)
Member
Joined: 5 years ago
Posts: 113
Topic starter  

Good Morning from Germany to all of you and sorry for my bad English language!

Photopia does not help but members of this forum are helping!

After I could not update the Photopia Player I did what Robert and Bob explained! Thank you.

Now I can start the updated player - but IT DOES NOT PLAY an created and as Stand alone show rendered Show!

The Player seems not to find the slides in the show!

An other  day I start frustrated!

Thank you anyway for the help!


   
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Robert McMurray
(@robert-mcmurray)
Member
Joined: 5 years ago
Posts: 321
 

@peter-lang

Hi Peter,

The first version of the Photopia player had all sorts of problems including but not limited to the uninstall portion did not work. What I would try is to manually remove all reference to the player in the folder it was installed in (default location is C:\Program Files\Photopia Player\) and the registry. Reboot and download the new version of the player from Photopia Downloads section of their web site. The updated release is 1.0.319. This version actually works but still has issues, like when you start it alone it just sits there with nothing on the screen until you click anywhere on the screen. Then you will get the option to choose a file to play.

Good luck, we all need it. 😎 

Bob


   
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Peter Lang
(@peter-lang)
Member
Joined: 5 years ago
Posts: 113
Topic starter  

Thank you Bob for your help!

That is exactly what I did, the player in the new version runs, but does not show any slide!

I will reinstall it a second time!

Thanks for your help!

peter


   
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Robert Cape
(@robert-cape)
Member
Joined: 5 years ago
Posts: 7
 

@peter-lang

I can get a stand alone show to play but on certain slide styles I get the problem of missing files even though I do not get the missing files if I publish the same show as a 4k video file.

 

Robert


   
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Dieter Keifert
(@dieter)
Member
Joined: 5 years ago
Posts: 86
 

Hallo Herr Lang,

 

ich bin auch aus Deutschland und wollte Kontakt mit Ihnen aufnehmen zum Erfahrungsaustausch. Ich weiß aber nicht wie.

Schöne Grüße    Dieter

 

Hello Mr. Lang,
I am also from Germany and wanted to contact you. I do not know how.
Greetings Dieter

   
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Peter Lang
(@peter-lang)
Member
Joined: 5 years ago
Posts: 113
Topic starter  

Dieter, auf meiner Homepage www.langlang.de findest Du alle Kontaktinformationen!

Freue mich auf Kontakt!

 

Gruß

Peter


   
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Robert McMurray
(@robert-mcmurray)
Member
Joined: 5 years ago
Posts: 321
 
Posted by: @robert-cape

@peter-lang

I can get a stand alone show to play but on certain slide styles I get the problem of missing files even though I do not get the missing files if I publish the same show as a 4k video file.

 

Robert

Even with the latest update .333 this is still happening. Happens when using a Wizard or a Template. 

Bob


   
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Joshua
(@joshua)
Member Admin
Joined: 5 years ago
Posts: 1196
 

Happy New Year everyone!

We were able to reproduce the 'missing file' problem reported in this thread.  That issue has been sent off to be corrected.  If anyone is still experiencing other problems with the standalone player, please use the Contact Us form to report those issues.  While we do monitor the forum to keep an eye out for issues that need to be addressed, sending those reports to us directly is a much better way to ensure that the particular complication you've run into gets the attention it needs.


   
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Frank Coachman
(@frank-coachman)
Member
Joined: 4 years ago
Posts: 1
 

Joshua, 

 

Just purchased Photopia today. Created a project with three slides and two videos.

I published a Standalone version. Downloaded the player, and I have the same problem. "Files Missing" during playback.

I can advance to a video section after starting the playback, but I only get audio, no video.

Frank Coachman

fcoachman@tmea.org

 


   
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Joshua
(@joshua)
Member Admin
Joined: 5 years ago
Posts: 1196
 

@frank-coachman

Please reach out through our Contact Us for so we can work with you to troubleshoot this issue further.  We'll end up needing to get a number of files from your system and that's just easier to do through eMail.


   
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Dieter Keifert
(@dieter)
Member
Joined: 5 years ago
Posts: 86
 

Hello,

I still the  problem with "Files Missing".  I can't images in Creator drag and drop since 2 weeks.

When I use Wizzard I have "Files Missing" even though are in Creator I can see it.

Best reagrads   Dieter

 


   
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