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Deactivating a registration on a device  

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erica silverman
(@erica-silverman)
New Member Customer
Joined: 1 year ago
Posts: 2
21/02/2021 9:03 pm  

Does anyone know by looking at their account how to tell which registration is associated with which device? I want to deactivate one of my licenses to add it to a new device, while keeping the other active, but I can't tell which to deactivate.

This topic was modified 2 weeks ago by erica silverman

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Robert McMurray
(@robert-mcmurray)
Reputable Member Customer
Joined: 1 year ago
Posts: 264
22/02/2021 5:46 pm  
Posted by: @erica-silverman

Does anyone know by looking at their account how to tell which registration is associated with which device? I want to deactivate one of my licenses to add it to a new device, while keeping the other active, but I can't tell which to deactivate.

Hi Erica, from the "Your Projects" screen click on the drop down menu in the upper right, then click on "About Photopia" and you will see a registration ID under your name. In your Account just deactivate the other ID. Hope this helps.

Bob


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