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Unable to create DVD since new update


paul-5493
(@paul-5493)
Active Member Customer
Joined: 8 months ago
Posts: 5
Topic starter  

Been able to burn slideshow onto DVD for the past 5 months and then the new update happened earlier this month and I have not been able to ever since. Thank you for any suggestions


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SusanW
(@susanw)
Member
Joined: 2 years ago
Posts: 44
 

I would suggest uninstalling and reinstalling program. I just had to do that for another issue and it worked great. 


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paul-5493
(@paul-5493)
Active Member Customer
Joined: 8 months ago
Posts: 5
Topic starter  

This was meant for Photopia Director, not Creator. Thank you for any help


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Lionel Hodges
(@lkhodges1)
Member
Joined: 2 years ago
Posts: 1
 

I am having the same problem and I'm using Creator.  I have a project due for a Funeral Home on Thursday and I can't burn a DVD in the drive or build an ISO file.  The encoding process always completes but I get an error message.  Any quick help would be appreciated.


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paul-5493
(@paul-5493)
Active Member Customer
Joined: 8 months ago
Posts: 5
Topic starter  

This issue has been fixed with the newest 5-7-2021 update. Thank you!


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