Transition issue with Crossfade Grayscale transition
Hi all, I would like to find out if any one else is seeing this.
Anytime that I add a ABb, ABh, ABs, or AB+ basic transition the exported file ends up with the exit from the grayscale to color is a hard hit and not a dissolve back into color.
Place a couple of slides on the timeline and add one of the above listed transitions. Then left click the transition and you will notice 2 tickboxes. If you
include the background in the transition, it goes from grayscale to color in a cut. If you untick this, it will give a dissolve. This seems counter intuitive to
me. The effect is a color gradient with dissolve, not a cut! You will only see the result after exporting. It doesn't matter what codec is used, it's the same result.
I've included a link to Wetransfer.com with a zip file. There are two files
in the zip folder. One video made in Proshow Producer and the other in Photopia Creator. https://we.tl/t-edjAiRxBlN
The slide show made in Proshow Producer works as it should. The slide show made in Photopia Creator doesn't. I've sent this information to the company
and as of yet not had a reply. I'm finding that the subscription money is collected in a timely manner, but asking for a response for a reported issue is not.
I'm hoping someone on the forum can confirm what I'm seeing.
Just too follow up on this report. Joshua has seen the issue and has submitted it to the QA team.