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Purchased the program but still see evaluation copy over my movies


jackie.kerry
(@jackie-kerry)
New Member Customer
Joined: 4 months ago
Posts: 2
Topic starter  

Can't remove evaluation copy from my movies. It also won't let me resubmit my registration key as it keeps saying error.

 


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Robert McMurray
(@robert-mcmurray)
Reputable Member Customer
Joined: 2 years ago
Posts: 276
 
Posted by: @jackie-kerry

Can't remove evaluation copy from my movies. It also won't let me resubmit my registration key as it keeps saying error.

 

Hi Jackie,

When you first open the program click on the menu drop down top right just below the X, then click on About Photopia to see if the registration is correct. If not open a ticket with support.

Just a note on the banner, if you published your movie before registering the banner will always be there, you need to re publish.

Bob


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