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Problems creating Bluray disc that actually play

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PlanoDude
(@planodude)
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Joined: 2 years ago
Posts: 11
Topic starter  

I am having problems creating either Bluray disc or AVCHD discs.  I first create the iso file but the resulting Bluray disc created using either Windows Burn disc or Imgburn will not play on my bluray player connected to my TV.  When inserted in the player it comoes up as a "DataBD" file.  All the appropriate files seem to be there, but it will not play as a normal bluray disc.  Has anyone been successful at creating a bluray disc that works? 


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PlanoDude
(@planodude)
Member
Joined: 2 years ago
Posts: 11
Topic starter  

The AVCHD problem appears to be solved.  However, the Bluray burning is still an open issue.

Thanks for continuing to work on this.


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Joshua
(@joshua)
Member Admin
Joined: 3 years ago
Posts: 1179
 

@planodude

We appreciate the additional information on this issue, which we are still looking into on our end.  Once a solution is available, you'll see it in the revision notes for that update.


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Reed Reynolds
(@reed-reynolds)
New Member Customer
Joined: 2 years ago
Posts: 2
 

@planodude

I have been reporting a similar experience for several months now.  We have been promised a resolution.  The inability to produce a Blu-ray disk that will play has become a big problem for me.  I want to be very happy with Photopia, but as of now frustrating comes to mind.  It would be nice if this could be resolved soon.  It would also be nice if Photopia would give us regular progress reports.  Reed 


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Duane Calvin
(@duane-calvin)
Trusted Member Customer
Joined: 2 years ago
Posts: 79
 

I can’t even create a BluRay .iso file without locking up Creator or the entire PC. This was on a 55 minute project with 8 shows mixing videos and slides.  ProShow Producer had no problem. A single show BluRay I was able to create would not play in my BluRay player.  Joshua has the file and info on the former, so I think they are working on it.  Meanwhile, my next project will be done with Producer and hopefully the fix will be done for the following project!

 

   Duane


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Robert McMurray
(@robert-mcmurray)
Reputable Member Customer
Joined: 3 years ago
Posts: 285
 

@duane-calvin

Hi Duane, I also have had problems with both AVCHD & Blu-ray. I like to do AVCHD because of the lower cost of the media. What I have done is to publish a video file and the use that file in Producer and then publish in Producer as AVCHD or Blu-Ray. A round about way but until Photopia gets things worked out it is a way. 

Bob


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Duane Calvin
(@duane-calvin)
Trusted Member Customer
Joined: 2 years ago
Posts: 79
 

Thanks for the idea, Robert!  I've been stalled out trying to get something to work.  Have you tried the standalone creation process?  I keep getting "missing file" images in random places which work find for DVDs and in preview.  Again, thanks for the "return to Producer" idea!

    Duane


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Robert McMurray
(@robert-mcmurray)
Reputable Member Customer
Joined: 3 years ago
Posts: 285
 

@duane-calvin

I have not tried the Stand Alone option but if I get time tomorrow I’ll try it. Does the size matter or do you have problems with any project. 

Bob


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Duane Calvin
(@duane-calvin)
Trusted Member Customer
Joined: 2 years ago
Posts: 79
 

I have only 2 data points, Bob.   A very small single slideshow of about 30 slides and a couple videos plus music created a standalone well, no issues.  My big project that is creating all sorts of issues is 8 shows with about 370 slides and videos.  It shows random "missing images" scattered through the shows on the standalone despite the DVD and previews all working fine.  (This is the same one that crashes BluRay creation at various different points during attempted creation.)  The basic slides + styles were imported from a Proshow Producer file, and then I did all the additions of videos, title slides, and music in Photopia. 

     Duane


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Robert McMurray
(@robert-mcmurray)
Reputable Member Customer
Joined: 3 years ago
Posts: 285
 

@duane-calvin

You are absolutely correct Duane, the stand alone option has many problems.

I created a stand alone with a one show project that had the following;

167 slides, 292 images, 3 video's, and 8 audio tracks.

Right off the bat I got missing files where it missed the background image on 2 of the first 4 slides. as I moved through the video there were many slide styles that showed missing files such as, "Backdrop Light Zoom In", "Vignette Blend Dark 1", "Depth Pan Light 1 and 2", and many others. I also noticed that if I scrub through the video sometimes the missing backgrounds would appear but other portions that worked at first now had missing files.

The same project published fine in a video file (Full HD as well as 4K).

My own personal preference is the video file over the stand alone file, a MP4 will play on any PC where you must include the player for the .npx file.

The MP4 is a much larger file but both are too big to just email to someone, in this case .npx was 622MB vs MP4 at 1.08GB.

I hope that Photopia finds the problems and solves them in the near future.

Bob


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Duane Calvin
(@duane-calvin)
Trusted Member Customer
Joined: 2 years ago
Posts: 79
 

Thanks, Bob - some of those styles are the same ones that failed for me.  Especially the Vignette Blend and the Backdrop Zoom.  In one case, it's the 2nd slide of one show, and all three images are the same - the foreground image shows, but neither of the background ones.  Or, in another create of the same show, all three are "missing images."  My issue with the .MP4 or video files is that there is no menu control for them.  With my projects I like to have that control.  I guess it's back to Proshow Producer for a while until the next round of fixes arrives.  I understand they are busy working on the Mac version, and I understand that, but it seems a lot of the "Publish" functionality is not working properly, and there's nothing worse than getting to the end of a project and not being able to publish.  Had I known that initially, I would have passed on Photopia for a while until it got settled in a bit.  Thanks again for your confirmation.

     Duane


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Dieter
(@dieter)
Member
Joined: 3 years ago
Posts: 59
 

Hello together,

I'm also totally frustrated. I contacted photopia several times because of errors that I noticed. It is also "Standalone Show", I mainly use it.

"Standalone Show"is a bit out of focus, likewise the menu picture is totally out of focus. Preview is out of focus. At the moment I try to copy pictures in Creator,  that doesn't work. "File Modification Detected" is always displayed to me in Creator at the bottom right - I don't know what it is. I am really desperate.

Do you also have fuzzy ones:

- "Standalone"

-Menupictures

-Preview in Cretaor

I also see frustrated members in other topics - that will not do.  This is not a future for creator.

I know that I am not quite right with my problems here, but I see some suffering members here. The bad thing is that there is no answer from Photopia whether it will be repaired at al.

For these reasons I have not yet subscribed to creator

Best regards      Dieter

 

 


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Duane Calvin
(@duane-calvin)
Trusted Member Customer
Joined: 2 years ago
Posts: 79
 

Hi Dieter - I have not seen out of focus issues that you mentioned.  Is it possible you might have a resolution setting set too low?  

   Duane


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Dieter
(@dieter)
Member
Joined: 3 years ago
Posts: 59
 

Hello Duane,
thank you for the answer. My resolution are 1620x1080 px. I have made a test with the same pictures in ProShow and Creator as StandaloneShow and compared. The Creator Show was visible somewhat out of focus.
Start the "StandaloneShow" and watch the sharpsess, then stop the show and see how the sharpness changes. The same with the Menüpictures - unusable.

Videos as mp4 are great sharp as it should be - better than "StandalonShow".

I do not know what I'm doing wrong?

Best regards   Dieter


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Robert McMurray
(@robert-mcmurray)
Reputable Member Customer
Joined: 3 years ago
Posts: 285
 

@dieter

The menu is definitely out of focus.

Bob

 


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