Photopia Creator cl...
 

Photopia Creator closes when importing images  

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Scott Burkhardt
(@scott-burkhardt)
New Member Customer
Joined: 4 weeks ago
Posts: 2
08/07/2020 10:22 pm  

Photopia Creator closes anytime I try to import an image to create a slide show.  This program is a fresh install 

Photopia Version: 1.0.488

System info: AMD Phenom II x6 1100T 3.31 Ghz, 8GB ram, Windows 10 Pro

I need to make a slide show for a funeral and i'm desperate to get it running. 

Thank you for your help!


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George Krahn
(@aslangeorge)
Member
Joined: 1 year ago
Posts: 19
08/07/2020 11:02 pm  

I'm not sure if this will help but the latest version of Director (not sure about Creator) is 1.0.506.  Have you been updating the software?


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Scott Burkhardt
(@scott-burkhardt)
New Member Customer
Joined: 4 weeks ago
Posts: 2
09/07/2020 1:58 am  
Posted by: @aslangeorge

I'm not sure if this will help but the latest version of Director (not sure about Creator) is 1.0.506.  Have you been updating the software?

Thank you for the reply. 

I clicked check for update and it says everything is up to date. I downloaded the program yesterday.  Is there another way to update the program other than using the update feature which apparently thinks its up to date but is not?

 


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George Krahn
(@aslangeorge)
Member
Joined: 1 year ago
Posts: 19
09/07/2020 3:08 am  

Since I am not a Creator user I don't know what the latest version number is. Check the website. I'm sure it's listed somewhere. All I know is that the version # for Director is much further along than yours.

If you are indeed on the latest Creator version then I don't know how to fix your specific problem. Sorry about that. Hopefully someone on staff will jump in and help you.


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Joshua
(@joshua)
Member Admin
Joined: 1 year ago
Posts: 927
10/07/2020 4:47 am  

@scott-burkhardt

Thank you for reaching out through the Contact Us form on our website.


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