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Can't see entire Creator workspace/window on my screen


Patti Edens
(@patti_edens)
Member
Joined: 6 months ago
Posts: 0
Topic starter  

I cannot see all of the Creator workspace at one time on my 15" MacBook Pro (Big Sur) screen. If I go to full screen, it cuts off the right side. If I exit out of full screen, I can't size the Creator window small enough (horizontally) to see the entire window. I have to drag it back and forth. Any ideas of what I can do? 

Patti


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Joshua
(@joshua)
Member Admin
Joined: 3 years ago
Posts: 1150
 

@patti_edens

We're aware of an issue on Mac systems that can cause the Photopia program area to extend past the right-edge of the screen, particularly where Retina screen scaling is used. This issue is currently being addressed for a future update. In the interim, there is a workaround that may effectively alleviate the issue.

Open the "System Preferences" option from the main Apple menu then click the "Display" option. Set the "Scaled" resolution setting to "More Space" then return to Photopia to see if that allows the program area to fit your monitor more accurately. It may also be necessary to open the "Preferences" window in Photopia to reduce the "UI Size" option under the "Appearance" section of that window.

Please reach out through the Contact Us form on our site if you need any further assistance.


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davbar53
(@davbar53)
Active Member Customer
Joined: 1 year ago
Posts: 10
 

@joshua I have the same problem in Director on my Mac. Whenever I click on slide styles, the blue icons under timeline move all the way to the right. The workaround you have suggested to scale to "more space" does not alleviate the problem, and adjusting the UI size is not working for me as well. 


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Joshua
(@joshua)
Member Admin
Joined: 3 years ago
Posts: 1150
 

@davbar53

Please reach out through the Contact Us form on our website so we can take a closer look at the issue you're running into.


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