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15/09/2025 2:33 pm
I went from Pro Show to Photopia a couple of years ago and had some trouble acclimating but it's going okay. I generally do a slide show of about half an hour for my rowing club once a year with video incorporated and music. When I have a slide where I want to listen to the video sound and mute the soundtrack it works when I review the show I've done. BUT...when I render the video and publish, the soundtrack plays anyway despite my setting the soundtrack to not play during that video sequence. I'm wondering gif anyone has any suggestions. Also, there was always a lot of activity with pro show and some good updates from admin. I'm not seeing that with this software and still having the problem fitting it on the Mac platform....makes creation a little clumsy unless I've missed an update for that. Thanks very much for any help.
24/09/2025 1:43 pm
Thank you for sending in this feedback. We're not seeing this video output behavior on our end, so we'd like to look into the situation with you in more detail. Please reach out through the Contact Us form on our site to get that process started. We can also look into any other issues you're running into at that time.